Job Description

Job Responsibilities:

• Responsible for all account review associated with the dispensing of prescription medication; maintain supporting chronological notes that detail action taken to resolve outstanding insurance and/or patient credit balances.
• Maintains patient demographic information and data collection systems.
• Complete all assigned work queues according to payer and company policy guidelines.
• Work in a fast paced and team focused environment to ensure timely and accurate refunds to insurance providers and patients.
• Research and respond to insurance companies and other third-party entities regarding overpayments and related questions by telephone, via the internet, and in writing.

Skills:

• 1 + years’ experience performing health care reimbursement or insurance collections.
• 1+ years’ experience in Microsoft Office, specifically Excel, Outlook and Word.

Education/Experience:

• Verifiable High School Diploma or GED required

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