Job Title: Accounts Receivable Specialist Summary:
The Accounts Receivable Specialist is responsible for managing accounts receivable, ensuring timely cash application, and resolving customer deductions. This role focuses on improving the cash conversion cycle while providing high-quality service to internal and external stakeholders.
The ideal candidate is detail-oriented, proactive, and capable of working in a fast-paced, transformational environment.
Key Objectives & Accountabilities:
Act as the primary contact for customer account inquiries, payment status, and receivables issues. Monitor customer payment behavior and ensure compliance with payment terms.
Drive customer payment adherence through collections, negotiations, and dunning processes. Apply cash payments accurately to open accounts receivable balances.
Reconcile accounts, match payments to invoices, and resolve discrepancies. Investigate and resolve unidentified payments, overpayments, and misapplied payments.
Work closely with internal teams (Order Management, Sales, Treasury, Finance, Accounting, etc.) to optimize processes and customer experience. Support month- and year-end closing procedures and audit requests.
Contribute to process improvements, automation, and efficiency initiatives.
Report on accounts receivable KPIs and cash flow performance. Hard Skills:
Strong knowledge of the customer-to-cash (C2C) process.
Proficiency in Excel (pivot tables, formulas) and Office tools.
Experience with SAP Finance, Adyen, or similar financial software.
Analytical skills for trend identification and payment discrepancy resolution.
Power BI and automation tools (preferred).
Fluency in English (mandatory).
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